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Jessica Short

Internal Communications Manager
What employment sector do you work in?

NGO

How long have you had a green job for nature?

2.5 years

Salary Range

£40,000 – £50,000

Please describe the work that you do.

I lead the internal communication function for Fauna & Flora – a nature conservation INGO (international non-governmental organisation).

Essentially I work to ensure staff have the information and connections they need to do their jobs and feel they belong in the organisation. I also manage our internal channels (e.g. regular updates and intranet), work with key teams and individuals to connect with colleagues across all our country programmes, and bring staff together in online events.

What do you most like about your job? Any dislikes?

I love the global reach of my role, and that every day is different. I have to work hard to connect with all the different teams and departments – but it always pays off in the end

What inspired you into this career? 

This job brought together my love of the natural world with my experience in communication and employee engagement – empathy is the cornerstone of internal communication and I was inspired to work in that emotional space.

Have you faced any challenges in progressing your career so far? 

Internal Communication teams are generally small (maybe just one person) so to progress upward you often have to move to a different organisation or be creative about how you adapt your role.

What education/training did you have?

My educational background is in natural science – so Internal Communication was something I learnt on the job. I have however taken extra courses in Change Management, Human-Centered Design and Service Design.

What advice would you give to someone coming into the profession? 

Very often the most powerful you can do is listen.

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Tags: England, NGO sector, Media and communications roles

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